Last Updated On 15-Mar-2024
Effective Date 15-Mar-2024
This Privacy Policy describes the policies of Shutters Factory LTD, 148 Wandsworth Bridge Road, London SW6 2UH, United Kingdom of Great Britain and Northern Ireland (the Company), email: contact@shuttersfactory.co.uk, phone: 02080754473 on the collection, use and disclosure of your information that we collect when you use our website ( https://shuttersfactory.co.uk ). (the “Service”).
By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.
We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.
The https://shuttersfactory.co.uk website is owned by Shutters Factory LTD, which is a data controller of your personal data.
We have adopted this Privacy Policy, which determines how we are processing the information collected by https://shuttersfactory.co.uk, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using the https://shuttersfactory.co.uk website.
We take care of your personal data and undertake to guarantee its confidentiality and security.
When you visit the https://shuttersfactory.co.uk, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site.
We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.
We will collect and process the following personal information about you:
Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.
You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number.
You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via contact@shuttersfactory.co.uk
We will use the information that we collect about you for the following purposes:
If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.
We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:
We require such third party’s to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.
We may also disclose your personal information for the following:
(1) to comply with applicable law, regulation, court order or other legal process;
(2) to enforce your agreements with us, including this Privacy Policy; or
(3) to respond to claims that your use of the Service violates any third-party rights.
If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.
We will retain your personal information with us for 90 days to 2 years after user accounts remain idle or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy.
We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc.
Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws.
To exercise these rights, you can write to us at contact@shuttersfactory.co.uk. We will respond to your request in accordance with applicable law.
You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at contact@shuttersfactory.co.uk.
Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.
If you are an European resident, you have the following rights related to your personal data:
If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfil contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.
Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.
To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our COOKIE POLICY.
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control.
However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure.
We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.
Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service.
We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at Shutters Factory LTD, 148 Wandsworth Bridge Road, London, SW6 2UH, United Kingdom, email: contact@shuttersfactory.co.uk.
We will address your concerns in accordance with applicable law.
We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a Court Summons or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
